General Technical support Interview Questions
I included all technical support interview questions please you select which sets for your field
1.What is a stored procedure?
2.What is a trigger?
3.How do you see different Novell servers from a Console prompt?
4.What is the autoexec.ncf?
5.What is RIP/SAP?
6.How do you bind the IPX protocol to a card? IP protocol?
7.What utility would you use if you were having problems with you NDS tree?
8.What is the order of loading drivers to connect a (dos client) to a Novell 4.1 network?
9.What are 2 ways to allow NT workstations user to access Novell directories?
10.What utility would you use to recover a deleted file?
11.What is a PDC?
12.How do you configure a WINS server?
13.What application would you use to monitor connections?
14.How would you create a directory share?
15.What Registry Key would you need to change to effect the Browser Service If you need to find an IP address of a machine how would you accomplish this?
16.What is an Ethernet switch ?
17.What is the difference between bridging and routing?
18.What is the difference between IPX and IP. Which protocol is more efficient. Why?
19.What is a jabber? What is a runt?
20.What are valid ranges for class a, b and c addresses?
21.What is a three bit subnet mask on a class c network look like?
22.How many networks does this give you and how many hosts?
23.What pins are used for transmit and receive in an RS-232 cable?
24.What is colors/pins do you use on a frame-relay circuit? T-1 circuit?
25.What is the difference between a parallel and serial cable?
26.What is a 110 block? What is a 66 block?
27.What is tip and ring?
28.How do you identify an analog phone number without knowing the phone number?
29.What is an ARD circuit?
30.What is a T-1? What speed is a T-1?
31.What is ISDN? What does bonding mean?
32.How do you show a serial interface configuration in a Cisco router?
33.What is IGRP?
34.What is a firewall?
35.What does ARP stand for and how does it work?
36.How do you take a single line of input from the user in a shell script?
37.What does this command do?
38.How do you find out someone's user name given that you know their real name?
39.Write a script to convert all DOS style backslashes to UNIX style slashes in a list of files.
40.Write a script to list all the differences between two directories?
41.Write a program in any language you choose, to reverse a file?
42.What are the fields of the password file?
43.What does a plus at the beginning of a line in the password file signify?
44.What file does Solaris use to obviate this mechanism?
45.Using the man pages, find the correct ioctl to send console output to an arbitrary pty?
46.What is a MX record?
47.What is the prom command on a Sun that shows the SCSI devices?
48.What is the factory default SCSI target for /dev/sd0?
49.Where is that value controlled?
50.What happens to a child process that dies and has no parent process to wait for it and what's bad about this?
51.What's wrong with sendmail?
52.What command do you run to check file system consistency?
53.What's wrong with running shutdown on a network?
54.What can be wrong with setuid scripts?
55.What language allows you to script interactive command execution and what command does it use to create child processes running sessions?
56.What value does spawn return?
57.What is the difference between UDP and TCP?
58.What is DNS?
59.What does nslookup do?
60.How do you create a swapfile?
61.How would you check the route table on a workstation/server?
62.How do you find which ypmaster you are bound to?
63.How do you fix a problem where a printer will cutoff anything over IMB?
64.What is the largest file system size in solaris? SunOS?
65.What is ODS?
66.What are the different RAID levels?
67.What sort of ramp-up time do you think you need to be fully productive?
68.Difference b/w windows xp and windows 98 or 2000?
69.what is a firewall and what is its function?
70.what are the different classes of Ip?
71.How do u restrict/block specific websites from opening?
72.Tell some windows commands / Linux commands?
73.why u want to join Technical support since ur qualification is ?
74.what is MAC address?
75.Explain OSI layer?
76.What is TCP/IP?
77.Difference between tcp/ip layer and OSI layer?
78.what is networking?
79.Difference b/w WAN/MAN/LAN?
80.How will u find the OS version in the machine?
81.how will u assign static ip address?
82.What is HSRP? How will you configure it ?
83.What is TCP/IP? What is UDP? What's the most important difference between the 2?
84.What kind of technical experience do you have?
85.Describe an occasion where you solved a problem by taking the initiative?
86.Describe a mistake you have made and what you learned from it?
87.Do you have any experience in the Postage field?
88.Explain your technical support experience?
89.Was your previous job was call based or on site?
90.Explain the computer problem that you have solved and proud of solving it?
91.How many calls did you take in a day?
92.Explain the installing and configuring of computer system?
93.What is an Ethernet switch ?
94.What is a jabber?
95.Explain the difference between IPX and IP?
96.Explain tip and ring.?
97.Tell me something about ARD circuit?
98.What is ODS?
99.What is a 110 block?
100.Difference between a parallel and serial cable?
101.Write a script to list all the differences between two directories.?
102.What is a PDC?
103.Was your previous job was call based or on site?
104.Explain the computer problem that you have solved and proud of solving it?
105.How many calls did you take in a day?
106.Explain the installing and configuring of computer system?
107.What is an Ethernet switch ?
108.What is a jabber?
109.Explain the difference between IPX and IP?
110.Explain tip and ring?
111.Tell me something about ARD circuit?
112.What is ODS?
113.What is a 110 block?
114.Difference between a parallel and serial cable?
115.Write a script to list all the differences between two directorises?
116.What is a PDC?